QUALITY

QUALITY SCOPE AND MANAGEMENT

Production and Sales of Flexible Metal Hoses (with Braided and Non-Braided Fittings) and Compensators & Bellows”

Since its inception, Kuzu Flex Metal Sanayi ve TİC. A.Ş. has been providing its customers with all kinds of technical services and solutions from the production of the products to the end user with its competent technical personnel.

In the modern testing laboratory within our company, some types of tests mentioned in EN 14800 standard are performed with precision devices.

Our productions based on international documents, (IMQ, KIWA, DNWG, TSE, EN, ISO, CE, BV certifications) with the projects realized in various countries from Finland to America has been one of the first of our country.

Kuzu Flex Metal Sanayi ve TİC.A.Ş. is made stakeholder analysis for all units; stakeholder analysis is performed by taking into account internal, external, key stakeholder, strategic stakeholder, stakeholder impact, stakeholder expectations and stakeholder expectations, and impact ratings and significance in each standard. With the stakeholder analysis, Kuzu Flex Metal Sanayi ve TİC.A.Ş. Internal / external context and responsibilities are determined.

Internal Stakeholders; business values of the organization, management and organization structure, legal regulations, targets, facilities, equipments, technology, personnel competence, information flow, organizational culture, standards are taken into consideration.

External Stakeholders; customers, suppliers, environment, competitors, public and private sector institutions are taken into consideration.

Kuzu Flex Metal Sanayi ve TİC.A.Ş periodically monitors the information on these internal and external issues and reviews them at the Management Review meetings.

A customer-focused understanding of quality is more than a principle among all Kuzuflex team players. This comprehension starts right at the step of selecting providers. Supplier’s who are chosen according to the criteria of both the quality and technical personnel ofKuzuflex are regularly evaluated .

Suppliers who fail to comply with these conditions are eliminated from the “List of Approved Supplier’s” Thanks to the establishment of an excellent “Traceability” system within the facility, a possible customer claim can be handled within a very short period of time after the exact product information has gone in.

Further more we can easily discover the root sources of such complaint and take all necessary precautions in order to prevent the same reoccurring in future. The customer gets a satisfactory explanation about the whole process.

CERTIFICATE LLOYD'S — CERTIFICATE LLOYD’S

STAKEHOLDER ANALYSIS

Download Stakeholder Analysis File

SUPPLIER HANDBOOK

Download Supplier Handbook

WELDING RESISTANCE TEST

Each and every lot of manufactured hoses are carefully tested for welding resistance by means of testing devices that are calibrated via institutions who are accredited by TURKAK (Turkish Accreditation association). Due to this test, possible future problems caused by poor welding quality can be detected and prevented in advance.

LEAK TEST

After manufactured hoses are measured for inside diameter, outside diameter, wall thickness and pitch wideness they are forwarded for “Leak Test”. The specification of leakage testing differs according to the hose diameter and varies at Kuzuflex between 4 to 8 bars. (The innerwall is pressurised to be between 3 to 6 bars according to international standards)